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TERMS AND CONDITIONS
InternicBD Ltd. (internicbd.com)
provides web hosting to the clients in Bangladesh, and
we have a responsibility to protect each client and
to provide the best services available. All clients
of internicbd.com are subject to the following terms
of service. Please note that asterisked items (*)
are not applicable to Dedicated Server customers:
PAYMENTS & MONEY BACK GUARANTEE:
We accept cash, check and credit cards.
WEB HOSTING PLANS: All Web Hosting and Ecommerce Web
Hosting plans include a 15-day money-back guarantee.
If you are dissatisfied with your service for any
reason, you will receive a full refund if you cancel
your account within 30 days of account activation.[
Accounts cancelled/terminated by internicbd.com for
violation of Terms of Use do not qualify for the
15-day money back guarantee. For example, if your
account is cancelled due to spamming, you will not
be given any refund.]
RESELLER PLANS: Hosting plans include a 7-day
money-back guarantee. If you are dissatisfied with
your service for any reason, you will receive a full
refund (minus set-up fees and overage charges) if
you cancel your account within 14 days of account
activation.[ Accounts cancelled/terminated by internicbd.com for violation of Terms of Use do not
qualify for the 15-day money back guarantee. For
example, if your account is cancelled due to
spamming, you will not be given any refund.]
DEDICATED SERVERS & MANAGE SOLUTIONS: All payments
to Dedicated servers fees are nonrefundable. The
money-back guarantee does not apply to dedicated
servers, or any fees associated with these accounts.
ACCOUNT CANCELLATION:
WEB HOSTING PLANS & RESELLER PLANS: All requests for
canceling any service / services must be sent to
admin@internicbd.com with reason for cancel account.
We do not take any fees for remove your accounts.
DEDICATED SERVERS & MANAGE SOLUTIONS : All requests
for canceling any service / services must be made in
writing with at least 30 days notice but not more
than 60 days prior written notice and mail to
admin@internicbd.com with a phone call at
9132723. Confirmation Receipt of cancellation will
be sent within 48 hours of our normal cancellation
department hours of 9AM to 9PM Satuarday - Thursday.
ALSO WE TAKE $150 TERMINATION FEES.
UPTIME GUARANTEE:
WEB HOSTING PLANS & RESELLER PLANS: All Packages
Include 99% uptime guarantee. But Guarantee credit
does not cover server hardware failures, Scheduled
downtime, A Network Outages.
SERVER HARDWARE FOR DEDICATED SERVERS:
Hardware replacement will occur within 8 hours of
the reported problem, internicbd.com will refund 5%
of the monthly fee per additional 8 hours of down
time (up to 100% of customer's monthly fee). In
order to reduce replacement hardware downtime, we
keep a small quantity of pre-built systems on hand
to swap out Hard disks, so that your server can be
back up in the shortest amount of time. For Hard
disk failures, we keep pre-installed drives with our
standard partitioning for immediate deployment. In
order to request an hardware violation credit, you
must email sales, within 10 days of reported
violation, at: sales@internicbd.com . violations
will be reviewed by our personnel Saturday -
Thursday 9AM to 9PM . *Hardware violations do not
cover network violation*
internicbd.com not responsible for the restoration
of data to server. We strongly recommend that your
purchase backup options for your server, and keep
copies of your data off-site with you for emergency
purposes. If hardware failure and data loss occurs,
you the client are responsible for data restoration.
internicbd.com shall not be liable for loss of data
under any circumstance.
ACCEPTABLE USE POLICY:
All services provided by internicbd.com may be used
for lawful purposes only. Transmission, storage, or
presentation of any information, data or material in
violation of any Federal, State or City law is
prohibited. This includes, but is not limited to:
copyrighted material, material we judge to be
threatening or obscene, or material protected by
trade secret and other statute. The subscriber
agrees to indemnify and hold harmless internicbd.com
and its employees from any claims resulting from the
use of the service which damages the subscriber or
any other party. Our acceptable use policy is
actively and strictly enforced. Offending content or
users are suspended from our network, usually as
soon as they are discovered, although we will always
inform you when and why any action has been taken.
Pornography is prohibited on all internicbd.com
servers This includes sites that include sexually
explicit or hardcore images and/or advertising. We
do not have a problem with sites of an adult nature,
but we do not allow pornographic sites. If you think
your site may violate our Terms Of Service, please
ask us before signing up for an account so that we
may determine if we can host your site.
internicbd.com reserves the right to determine what
is and what isn't acceptable for our servers.
Subscriber acknowledges that the service provided is
of such a nature that service can be interrupted for
many reasons other than the negligence of the
company and that damages resulting from any
interruption of service are difficult to ascertain.
Therefore, subscriber agrees that the company shall
not be liable for any damages arising from such
causes beyond the direct and exclusive control of
the company. Subscriber further acknowledges that
the company's liability for its own negligence may
not in any event exceed an amount equivalent to
charges payable by subscriber for services during
the period damages occurred. In no event shall the
company be liable for any special or consequential
damages, loss or injury.
Illegality In any form, including but not limited to
the unauthorized distribution or copying of
copyrighted software or other data, harassment,
fraud, trafficking in obscene material. Undesirable
Content Certain types of content are not allowed on
our network. We do not host adult content of any
description. Content relating to Hacking, Cracking,
Warez and IRC is not allowed. Software downloads may
only be hosted if you are the writer and copyright
owner of the software. Audio and video downloads
will not be hosted on our servers. There are no
exceptions. Offending content or users are suspended
from our network, usually as soon as they are
discovered, although we will always inform you when
and why any action has been taken. Accounts
suspended due to content or AUP violation are not
refunded under any circumstances.
COMMERCIAL ADVERTISING - EMAIL:
Our servers may not be the source, intermediary, or
destination address involved in the transmission of
spam, flames, or mail bombs. Your domain may not be
referenced as originator, intermediary, or reply-to
address in any of the above. SPAM /illegal content
advertising sites on other servers which in turn
contain links to a domain on our servers is
prohibited. We consider spam any mass unsolicited
message in the mediums of Newsgroups and Email. If
you are found to have spammed, then we will
immediately, without warning, disable your domain.
We reserve the right to refuse or cancel service to
known spammers. Lastly, we reserve the right to
determine what violates this policy. As such, any
violation will result in immediate deactivation of
services without refund. Server Abuse: Any attempts
to undermine or cause harm to a server is strictly
prohibited.
SECURITY:
Violations of system or network security are
prohibited and may result in criminal and civil
liability. Examples include but are not limited to
the following: unauthorized access, use, probing, or
scanning of systems security or authentication
measures, data, or traffic; interference with
service to any user, host, or network including,
without limitation, mail bombing, flooding,
deliberate attempts to overload a system, broadcast
attacks; forging of any TCP-IP packet header or any
part of the header information in an email or a
newsgroup posting.
SERVER RESOURCES:*
Any web site that uses a high amount of server
resources (such as, but not limited to, CPU time,
memory usage, and network resources) will be given
the option to either pay additional fees (which will
depend on the resources required), reduce the
resources used to an acceptable level, or upgrade
its service to a Dedicated Server plan.
internicbd.com shall be the sole arbiter of what is
considered to be a high server usage level. Any web
hosting account deemed to be adversely affecting
server performance or network integrity will be shut
down without prior notice.
CGI SCRIPTS:*
CGI script sharing with domains not hosted by
internicbd.com is not permitted. Any CGI-scripts
deemed to be adversely affecting server performance
or network integrity will be shut down without prior
notice. If you Going To use CGI Please contact us
because use it.
Chat Rooms*
internicbd.com does not allow customers to install
their own chat rooms. Chat rooms tend to require
significant system resources and therefore cannot be
permitted as an account option. However,
internicbd.com provides Java chat rooms that meet
most users' needs and run without hindering system
performance. If you Going To use Chat rooms Please
contact us before use it.
Background Running Programs and Cron Jobs*
internicbd.com may allow programs to run in the
background. These programs will be considered on an
individual basis and customers will incur extra
charges based on system resources used and
operational maintenance needed. If you wish to run
background programs please contact internicbd.com at
support@internicbd.com so that we can arrange
set-up.
ICQ:
internicbd.com does not allow IRC or IRC bots to be
operated on our servers.
FREE WEB HOSTING:*
We Do Not Allow To Offer Free Web Hosting On Our
Reseller Plans.
ACCOUNT CREATION LIMIT:*
such as, but not limited to Create Unlimited Domains
But We Do Not allow to create under 5MB Accounts.
But You Can use 5MB Account For own use ,But Not
Allow To Resell.
FORMMAIL:
Due to known security issues with all versions of
Matt Wright's FORMMAIL form-to-e-mail script we do
not allow it. We do provide a version in the system
wide Cgi-bin that works exactly the same and doesn't
have the security issues.
SERVER ABUSE:
Any attempts to undermine or cause harm to a
internicbd.com server or customer are strictly
prohibited.
SOFTWARE DISTRIBUTION:*
InternicBD Ltd.'s shared web hosting accounts are
not configured for the purposes of distributing
software and/or multimedia products. If you wish to
distribute software and/or multimedia files, please
contact sales@internicbd.com to make special
arrangements.
MULTIMEDIA FILES:*
Multimedia files are defined as any graphics, audio,
and video files. internicbd.com shared web hosting
accounts are not to be used for the purposes of
distributing and storing unusual amounts of
multimedia files. Any web site whose disk space
usage for storing multimedia files exceeds 70% of
its total usage, in terms of total size or number of
files, will be considered to be using an unusual
amount of multimedia files.
DATABASES:*
Any database stored on InternicBD Ltd.'s servers
shall be limited in size to 10% of the total disk
space allotted for that particular domain's plan/web
hosting account.
LIMITATION OF LIABILITY:
internicbd.com shall not be responsible for any
claimed damages, including incidental and
consequential damages, which may arise from
internicbd.com servers going off-line or being
unavailable for any reason whatsoever. Furthermore,
internicbd.com shall not be responsible for any
claimed damages, including incidental or
consequential damages, resulting from the corruption
or deletion of any web site from one of
internicbd.com servers. All damages shall be limited
to the immediate termination of service. Violations
of these Acceptable Uses Policies should be referred
to abuse@internicbd.com. All complaints will be
investigated promptly.
DISCLAIMER:
internicbd.com cannot be held liable for system
downtime, crashes, or data loss. We cannot be held
liable for any predicted estimate of profits in
which a client would have gained if their site was
functioning. Certain services provided by
internicbd.com are resold. Thus, certain equipment,
routing, software, and programming used by
internicbd.com are not directly owned or written by
internicbd.com. Moreover, internicbd.com holds no
responsibility for the use of our clients accounts.
If any terms or conditions are failed to be
followed, the account in question will be
automatically deactivated. We reserve the right to
remove any account without advanced notice for any
reason without restitution as internicbd.com sees
fit. FURTHERMORE, internicbd.com retains the right
to change any or all of the above Policies,
Guidelines, and Disclaimer without notification.
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